Last verified: 2026-03-04
NewMode Uptime and Reliability
NewMode targets high availability across all plans. Enterprise plan includes a 99.95% uptime SLA with financial credits for downtime. Growth and Business plans have no formal SLA but use the same infrastructure.
Details
- Enterprise SLA: 99.95% uptime
- Growth/Business: no formal SLA, same infrastructure
- Infrastructure: cloud-hosted with redundancy
- Status page: available for monitoring
- Incident response: dedicated team on Enterprise
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